Privacy Policy

1. Introduction

Prime Residencia (operated by FranDocs, "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you visit primeresidencia.in or contact us through our website.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Submit an enquiry or consultation request form
• Contact us via email or WhatsApp
• Subscribe to any communications from us

The personal information collected may include your name, email address, phone number, country of residence, and the nature of your enquiry.

We may also automatically collect limited technical data such as your browser type, IP address, and pages visited, for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule consultations
• Provide information about residency programs relevant to your profile
• Improve our website content and user experience
• Comply with applicable legal obligations
• Send relevant follow-up communications (only where you have consented)

4. Sharing of Information

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website or delivering services (e.g., email delivery providers), under strict confidentiality obligations
• Legal Compliance: Where required by applicable law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate confidentiality protections in place

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Enquiry data is typically retained for up to 24 months and then securely deleted.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. These include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand how visitors interact with our pages (e.g., page views, session duration)

You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of the website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data (subject to legal obligations)
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at enquiries@primeresidencia.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any external sites you visit.

9. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: